A Partnership to End Veteran Homelessness
Housing Story by the Family Housing Fund.
To end veteran homelessness, a unique public-private partnership has developed in Minneapolis. The Minnesota Assistance Council for Veterans (MACV) has partnered with a private property management company – Property Solutions & Services (PSS) – to develop a referral system that prioritizes permanent housing for homeless Veteran households.
Three years ago, PSS had taken over management of a troubled Minneapolis building where a nonprofit partner was connecting residents to social services. When that project ended, Asher Gavzy, President and CEO of PSS, was inspired to pursue social services for residents. And with the statewide push to end Veteran homelessness in recent years, MACV was his first choice.
The partnership started informally. When PSS had a vacant unit, Asher reached out to Colleen Salinas, Metro Landlord Engagement Specialist at MACV, before listing it publicly. Colleen, working directly with Veteran households, helps determine if the unit will be a good fit for one of her clients. Then MACV ensures the Veteran household has a variety of support, ranging from access to a social worker, housing vouchers, and even funds to cover moving costs to help ensure the Veteran will be a successful tenant. The COVID-19 pandemic has highlighted the particular vulnerabilities of individuals experiencing homelessness and further underscored the need to ensure that everyone is safely housed.
Veterans experiencing homelessness may struggle to find housing because of criminal backgrounds or rental history. Asher says that MACV’s support for Veterans helps mitigate the perceived risk of housing someone who does not meet PSS typical screening criteria.
“We took a different approach that said ‘we need more tools that decrease the risk of housing individuals with backgrounds. Now it’s a good business move, it’s not just taking a chance,” says Asher.
It’s a win-win-win for MACV, PSS, and Veteran households. PSS saves time and money by filling vacant apartment units quickly, while MACV helps ensure Veterans have a safe, stable home.
“Once they’re housed, they stop experiencing other issues,” says Colleen. “The Vets (in the building) look out for each other and hold each other accountable.”
Now the partnership is more formalized, with several PSS buildings under contract to reach out to MACV before publicly listing a unit. So far, 26 Veteran households have found permanent housing as a result of this partnership, and all of the Vets have been successful tenants.
For Asher, “it’s about getting people housed and keeping them housed. And it gives them an opportunity to build good rental history, so they can choose where they go next if they want to move.” After three years, Asher says he absolutely prefers to lease to households referred from MACV, especially now as the COVID-19 pandemic has made listing units more challenging and time-consuming. “You’d be foolish not to do it. It’s a financially smart decision.”
MACV is encouraging more property owners and managers to partner with them using the same model. And it’s even easier now than when PSS first began partnering with MACV, as last year, state funds have created additional resources to mitigate risk for owners who help Veterans find permanent homes. These include an initial incentive for owners, a vacancy loss fund, and a risk mitigation fund managed by HousingLink.
Shaun Riffe, Development Director at MACV, has an even greater vision for the impact of this work. “If we can figure this out for Veterans,” he says, “we could use this same model for any population with similar backgrounds or housing challenges.”
For now, MACV’s focus is engaging more property owners and managers around the Twin Cities to join the program. But MACV’s Chief Financial Officer Brian Peterson is hopeful that this approach can bring long-term change to how we approach housing.
“When everyone gets together and shares their best capabilities, we can do a lot more and house people differently.”
If you own or manage rental property and are interested in housing a Veteran, please contact Colleen Salinas at csalinas@mac-v.org.